After School Portals

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Payment & Cancellation Policy

Payment can be made online through credit, debit or PayPal. You will receive an instant confirmation email with a product code once payment has been made.

Cancellation Policy:

 14+ days notice = full refund (minus a booking fee), 7+ days notice = a credit note, valid for 6 months – Anything less, will be at the venue managers discretion/if the space can be filled then a credit/refund may be given. 

If we are forced to cancel camp whilst it’s running all parents will be notified immediately and a full credit note will be given.

Please Note:  Any last-minute cancellations due to illness cannot be credited. If you must cancel your booking due to Streptococcus A (Strep A), you will be asked to provide a doctor’s note in order to be eligible for a credit note.